NB: When you reset a camera it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable.ġ) Remove all cables connected to the camera.Ĥ) Connect the ethernet cable to the camera and your router, you should hear a click when the cable is connected.Ħ) Connect the power cable to the camera.ħ) Wait 5 mins for the camera to power up.Ĩ) Locate the camera's reset button or recess.įor the outdoor camera this will be a button on the underneath of the camera or on the end of a cable.įor the indoor camera this will be a recess on the back of the camera that can be pressed with a paperclip or similar.ĩ) Press and hold for 20 seconds and release.ġ0) Wait 5 mins for the camera to reset ensuring it remains connected to your router with the ethernet cable throughout. If the default password has been changed you cannot recall what you set it to you will need to reset the camera to the factory defaults to regain access. 1,2,3.) only with no special characters or spaces.
When changing the password this should be in alphanumeric characters (i.e. These must be entered all in lowercase and should be double checked as some devices such as iPhones/iPads will set the first letter to uppercase automatically. We recommend trying these first to see if they allow you to login. The default username and password for the camera will be "admin" e.g.: If a password has been forgotten unfortunately there is no way to recover these as this would compromise the camera security.
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